Terms of Sales

Entre Terres et Vignes
Thierry et Valérie FOURNAISE
13 rue du Général de Gaulle, 51310 CHATILLON-SUR-MORIN
SIRET 82833037300014

To pay for your stay:

If you live in France: you can pay for your stay by bank transfer or certified bank check requested from your banker. (The simple bank check can be used if the receipt of payment is made at least 30 days before your arrival; in case of refusal of it another payment will be requested: compulsory transfer. )

If you live abroad: have a bank draft drawn up by your banker ("bankdraft") or by bank transfer.

Your signed rental contract must reach us according to the terms and conditions (deposit: check by mail + rental contract; transfer and rental contract by email).

Beware of the delay by post. (Prefer the transfer with the sending by email)

A paid invoice will be given to you at the end of your rental file either by email or by post

Article 1 - Duration of stay

The customer signing this contract concluded for a fixed period may not under any circumstances claim any right to remain in the premises at the end of the stay.

Article 2 - Liability

The owner who offers services to a client is the sole interlocutor of this client and answers to him for the performance of the obligations arising from these conditions of sale. The owner cannot be held responsible for fortuitous events, cases of force majeure or the act of any person unrelated to the organization and progress of the stay.

The contract holder is responsible for the maintenance of the cottage, these guests, and is the privileged interlocutor with the owner of the cottage (realization of the inventory of fixtures of entry, exit...)</ p>

In case of impossibility to be present for the holder of the contract, an agreement can be agreed between the holder of the contract and the owner of the gite and this request must be submitted beforehand by email, to the owner. In this request must include the name and surname of the person designated by the contract holder, his address and telephone number, he must be of legal age and stay in the cottage for the duration of the rental.

The person holding the contract is responsible for the stay, the good condition of the cottage and these guests whether or not the inventory of fixtures has been carried out.

All useful documents (various regulations, etc.) are provided with the sending of the personalization of stay form, at the time of the inventory of fixtures and on request.

Article 3 - Booking

The reservation becomes firm when the owner receives a deposit of 30% of the total price of the stay (including booking fees) and a copy of the contract signed by the client, before the deadline indicated on the contract.

Article 4 - Payment of the balance

The customer must pay the owner the balance of the agreed service and remaining due, and this one month before the start of the stay. The customer who has not paid the balance on the agreed date is considered to have canceled his stay. From then on, the service is once again offered for sale and no refund will be made.

The owner, upon payment of the balance, will send you a personalization form for your stay which must be completed. (This allows the owner to respond to specific customer requests according to the terms of the payment.)</ p>

Article 5 - Late registrations

In case of registration less than 30 days before the start of the stay, the full payment will be required upon reservation.

The deposit by bank transfer will be mandatory in case of late booking.

Article 6 - Arrival

The customer must present himself on the specified day and at the times mentioned in this contract. In the event of late or deferred arrival or last-minute impediment, the client must notify the owner whose address and telephone number appear on the contract.

It is important to confirm 30 minutes before arrival by SMS.

Article 7 - Cancellation by the customer

Unless specified in the special conditions of the contract, the following cancellation conditions apply:

Any cancellation must be notified by registered letter to the owner. The amount refunded to the owner, with the exception of the administrative costs, will be as follows:
• cancellation more than 60 days before the start of the stay: 30% of the amount of the stay will be retained
• cancellation more 30 days before the start of the stay: 50% of the price of the stay will be retained.
• Cancellation between the 30th and the 8th day inclusive before the start of the stay: 75% of the price of the stay will be retained.
• cancellation less than 8 days before the start of the stay: 100% of the price of the stay will be retained.
In the event of no-show of the client, no refund will be made.</p >

Article 8 - Modification of a substantial element

When, before the scheduled date of the start of the stay, the owner finds himself forced to make a modification to one of the essential elements of the contract, the buyer may, and after having been informed by the seller by registered letter with acknowledgment of receipt:

- either terminate the contract and obtain immediate reimbursement of the sums paid without penalty.
- or accept the modification: an amendment to the contract specifying the modifications made is then signed by the parties.

Any reduction in price is deducted from any sums remaining due by the buyer and if the payment already made by the latter exceeds the price of the modified service, the overpayment will be returned to the tenant before the start of his stay. .

Article 9 - Cancellation by the seller

When before the start of the stay, the owner cancels this stay, he must inform the buyer by registered letter with acknowledgment of receipt.

The buyer will be reimbursed immediately and without penalty for the sums paid.

Article 10 - Interruption of stay

In the event of interruption of the stay by the customer, no refund will be made.

The owner of the cottage reserves the right to refuse the arrival of customers if the terms of the GCS are not respected in their entirety (payment of the deposit, certificate of holiday insurance...)

There will be no refund from the owner to the customer for failure to comply with the rental agreement.

Article 11 - Capacity

This contract is established for a maximum capacity of 12 people. If the number of holidaymakers exceeds the accommodation capacity, the service provider may refuse additional customers. Any modification or termination of the contract will then be considered at the customer's initiative.

Article 12 - Assignment of the contract by the customer

The buyer can assign his contract to a transferee who fulfills the same conditions as him to carry out the stay. In this case, the buyer is required to inform the owner of his decision by registered letter with acknowledgment of receipt no later than 7 days before the start of the stay.

The assignment of the contract must be made at cost price. The assignor and the assignee are jointly and severally liable vis-à-vis the seller for the payment of the balance of the price as well as any additional costs occasioned by this assignment.

Article 13 - Insurance

The customer is responsible for all damages caused by him. It is mandatory to be insured by a resort type insurance contract for these various risks which is to be transmitted to the payment of the balance of the reservation or with the personalization sheet for your stay provided by the owner.

Article 14 - State of play

An inventory is drawn up jointly and signed by the tenant and the owner or his representative on arrival and departure from the accommodation. This inventory is the only reference in the event of a dispute concerning the inventory.

The tenant is required to enjoy the rented property as a good father.

The state of cleanliness of the accommodation on the tenant's arrival must be noted in the inventory. The cleaning of the premises is the responsibility of the holidaymaker during the rental period and before his departure.

The rental includes a basic end-of-stay cleaning package. (it will be given to you during the inventory of fixtures and with the sending of the personalization sheet for your stay < strong>the document specifying what the basic end-of-stay cleaning package includes; and in the event of non-compliance the minimum sum of 200 euros will be requested from the customer or deducted from the amount of the deposit.)

The end-of-stay inventory is carried out in two parts; in the presence of the customer before his departure and during the cleaning after your departure by the owner.

The cottage can accommodate 12 people, this large number requires structured rules and organization so that the stay runs smoothly.

SPA Usage Rules </em >: yous must specify the use of the SPA before your arrival, and without it the use of the Spa will not be accepted. (regulated SPA temperature) in compliance with its regulations. (rules provided with stay personalization sheet). deposit )

Article 15 - Deposit

A security deposit, the amount of which is indicated in the special conditions of the contract, is requested by the owner by certified bank check requested from your banker (at send a copy by email 8 days before arrival and the original of the certified bank check must be given to the owner upon arrival) or by transfer to the owner's account 8 days before the arrival (a RIB of the customer is to be given to the owner by email or on arrival for the reimbursement of the deposit).

The security deposit by simple check can be used. The check is to be given to the owner at arrival before your installation, a copy of it is to be sent by email. (This payment is only used by people with a bank account in France, and in use and after acceptance by the owner.)

The payment of the deposit by simple check can only be used for a reservation more than 30 days before the date of arrival. The payment of the deposit and the balance must be made in this case by simple bank check. The deposit check will then be established from the bank account identical to the payment of the rental. If these conditions are not respected, the owner gives himself the right to refuse the deposit by simple check and then it must be returned by bank transfer.

SINGLE CHECK DEPOSIT PAYMENT IS USED ONLY FOR LIVE BOOKING WITH THE OWNER.</p >

An exit inventory is carried out in two parts: a first at the time of departure in the presence of the customers and another at the time of the cleaning of the cottage carried out by the owner. At the end of this, within 72 hours, a final confirmation of the exit inventory is sent to the customer by email and the deposit is returned within 8 days in the event of absence of damage and compliance with regulations. received on the day of my arrival or requested from the owner when booking the stay.

The certified bank check or the simple bank check is returned to the address appearing on the contract by ordinary post. The transfer is made by the owner to the bank account (RIB given by the customer to the owner)

In the event of damage, the amount of the repairs will be estimated by an estimate or an invoice. The cost of repairs will be deducted from the deposit and the rest of the sum will be returned to the client. In the event of significant damage, the customer has been asked to take out holiday insurance.

In the event of early departure (prior to the times mentioned on the description sheet) preventing the establishment of the inventory on the day of the tenant's departure, the security deposit is returned by the owner within a period not not exceeding two weeks according to the aforementioned conditions, that is to say that the exit inventory is carried out in a single part during the cleaning carried out by the owner.

Article 16 - Payment of charges

At the end of the stay, the customer must pay the owner charges not included in the price. Their amount is established on the basis of calculation mentioned in the description sheet and proof is provided by the owner when the customer requests it. (cost of additional electricity and cleaning not done).

Article 17 - Disputes

In the event of a dispute, the parties will endeavor to find an amicable agreement.

If it is impossible to reach an agreement, the case will be brought before the competent courts.

Thank you for your understanding